Your privacy is our priority. At ThinkSpace360™, we're committed to protecting your personal information while providing exceptional service. Review our comprehensive policy below to understand how we collect, use, and safeguard your data.
Your privacy is our priority
Information We Collect
Personal Identification
Name, email address, phone number, job title, and company name provided during registration or communication with our team.
Payment Information
Billing address, credit/debit card details, and other payment-related information necessary to process transactions.
Website Usage Data
IP addresses, browser type, referring/exit pages, date/time stamps, and other technical data that helps us improve your experience.
Communication Records
Information shared when contacting us via email, phone, or through our website contact forms.
How We Use Your Information
Provide Our Services
We process your data to fulfill orders, deliver requested services, and manage your account effectively.
Communicate With You
Your information allows us to respond to inquiries, send transaction emails, and provide timely customer support.
Improve Our Website
We analyze user interactions to enhance site functionality, improve our offerings, and optimize your experience.
Marketing Communications
With your consent, we may send updates about new services and offers. You can opt out at any time.
Lawful Basis for Processing
Consent
Where you have given explicit permission to use your data, such as subscribing to our newsletter.
Contractual Necessity
To fulfill our contractual obligations with you, including processing payments and delivering services.
Legitimate Interests
To improve our services and communicate with you about offerings that may benefit your business needs.
Legal Compliance
When required to process your data to comply with legal obligations under applicable laws.
Sharing Your Information
Trusted Service Providers
We share data with selected third parties who assist with our business operations, such as payment processors, IT service providers, and email marketing platforms.
Security Requirements
All third-party service providers are required to handle your data securely and comply with applicable data protection laws.
Legal Obligations
We may disclose information when required by law or to protect our rights, property, or safety.
No Data Selling
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
Your GDPR Rights
Right to Access
You can request a copy of all personal data we hold about you, including information about how it's being used.
Right to Rectification
You can ask us to correct any inaccurate or incomplete information we have about you.
Right to Erasure
You can request that we delete your data when it's no longer necessary for the purpose collected.
Right to Restriction
You can ask us to temporarily stop processing your data while disputing its accuracy or our legitimate interests.
Right to Portability
You can request a copy of your data in a machine-readable format to transfer to another service.
Right to Object
You can object to processing based on legitimate interests, including direct marketing.
Data Security & Retention
Security Measures
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Encryption of sensitive data
Secure server infrastructure
Regular security assessments
Staff training on data protection
Retention Policies
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Account information: Duration of your relationship with us
Transaction records: 7 years (tax requirements)
Marketing preferences: Until you opt-out
Website usage data: 2 years maximum
Additional Information
Cookie Policy
Our website uses cookies to enhance your user experience. These small files stored on your device help us track website usage and improve functionality. You can disable cookies in your browser settings, though this may affect site performance.
Third-Party Websites
Our website may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing their policies before providing personal data.
International Data Transfers
We do not transfer your personal data outside the UK or European Economic Area (EEA). If such transfers become necessary, we will implement appropriate safeguards to protect your information.
Policy Updates
We may periodically update this Privacy Policy. Changes will be posted with an updated effective date. We encourage you to review this page regularly to stay informed about how we protect your data.
Contact Information
For questions or concerns about this Privacy Policy or your personal data, please contact us at: Email: Hello@thinkspace360.co.uk | Phone: 07821510769